Política de reembolso

Return and Refund Policy:

Thank you for choosing RaeJeans.com! We are dedicated to providing you with a seamless shopping experience. Please read our Return and Refund Policy below:

Returns and Exchanges within 30 Days: We offer a hassle-free 30-day return and exchange policy, ensuring your satisfaction. If you wish to exchange or return an item, kindly notify us within 30 days of receiving your order.

Exchange Process: Upon receiving your returned item, we will process your exchange within 7 days. We will promptly notify you via email once the new item is shipped. Please note that for exchanges initiated due to personal reasons, a supplementary $9.9 USD shipping fee will apply.

Refund Process: If you choose to initiate a refund within 30 days of receiving your order, please send the item to our designated warehouse. We will process the refund within 7 days of receiving the returned item. Refunds generally take 7-15 business days to appear in your account, with the exact timing subject to your bank's processing.

Return addres:

Damaged or Incorrect Items: Should you receive a damaged or incorrect item, kindly photograph the product and inform us immediately. We will address the issue within 3 business days and provide a prompt replacement at no cost to you.

Customer-Initiated Damages: Please note that damages caused by customers will not be eligible for compensation or return.

We value your satisfaction and strive to make your experience with RaeJeans.com enjoyable and stress-free. If you have any questions or need further assistance regarding our return and refund policy, please do not hesitate to contact us.

Thank you for choosing RaeJeans.com as your denim destination. Your style journey is our priority!